Bad Developer, No Twinkie Part 6: Don’t lie to your users

No one likes being lied to, even from software.

Take the following screenshot for example:

wp_ss_20161101_0001

Do you think I’ve got no browsing history?  If you did, you are wrong.  See the little blue dots at the top of the image?  That means it’s still loading.  One part of the screen was telling me that had no browsing history, while the other part of the screen was telling me that it was still loading.  (And for whatever reason, loading a browsing history in Windows Phone 8.1 takes forever).  So basically, part of the app is lying to me.  Wouldn’t it make so much more sense if it said “Loading…” instead of “Now browsing history”?

Don’t lie to your users.  If you don’t know something, indicate that you don’t know it.

I’ve had Outlook do this same thing.  One part of Outlook was saying that I had an unread RSS feed, yet actually looking at the RSS feed items, there was nothing unread.

Remember the wise words of Thumper (from Bambi) when it comes to UI:

If you haven’t got anything truthful to display to your users, don’t display anything at all. falsified data.

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